J_JTC_2019A 01/11/2019 01:35:48 PM Committee Summary

Representative Singer introduced the meeting agenda.

Dianne Ray, State Auditor, Office of the State Auditor (OSA), introduced her staff and staff with BerryDunn, the contractor hired to perform the evaluation of state information technology (IT) resources. 

A full copy of the report can be found here: https://leg.colorado.gov/audits/hb17-1361-evaluation-report-evaluation-state-it-resources.

Matt Devlin, Deputy State Auditor, OSA, discussed the history of the evaluation, which was required under House Bill 17-1361.  Mr. Devlin summarized the purpose of the evaluation, which was to evaluate whether state IT resources have been properly consolidated under the Governor's Office of Information Technology (OIT) as required by statute.  The evaluation looked at five major areas of consolidation, including:

• human resources;
• IT assets and infrastructure;
• cost savings and efficiencies;
• IT billing; and
• consumer satisfaction.

Based on the findings from the evaluation, 11 total recommendations were issued to OIT.

Mr. Devlin introduced Richard Boes, a consultant from BerryDunn, to the committee.

Mr. Boes provided a brief history of BerryDunn, which is both an accounting and consulting firm.  Mr. Boes discussed the process undertaken by BerryDunn as part of the evaluation.  Mr. Boes explained that they split the project up into three functional teams:

• IT functions and operations;
• IT project evaluation review and reporting; and
• public relationships and customer satisfaction.

BerryDunn contracted with Market Decisions to conduct and analyzing surveys to evaluate customer satisfaction.  BerryDunn also had a CIO advisory council, which consisted of three chief information officers (CIO), including Mr. Boes, with state and local government experience.

Mr. Boes continued with a discussion of the evaluation findings and recommendations, beginning on page 7 of the report.

Mr. Boes responded to questions from the committee.

Mr. Boes proceeded with a discussion of the findings and recommendations from section 4 of the evaluation report, which begins on page 17.

Mr. Boes responded to committee questions regarding the recommendations.

Mr. Boes continued with a discussion of the findings and recommendations from section 5 of the evaluation report, which begins on page 26.

Mr. Boes continued with a discussion of the findings and recommendations from section 6 of the report, which begins on page 35.

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Mr. Boes continued with a discussion of the findings and recommendations from section 7 of the report, which begins on page 45.

Mr. Boes responded to questions from the committee.

Mr. Boes continued with a discussion of the findings and recommendations from section 8 of the report, which begins on page 50.

Mr. Boes and Mr. Devlin responded to questions from the committee.

Mr. Boes proceeded with a discussion of the findings and recommendations from section 9 of the report, which begins on page 58.

Mr. Boes responded to questions from the committee and continued with an overview of the recommendations from section 9.

Mr. Boes continued with a discussion of the findings and recommendations from section 10 of the report, which begins on page 62.

Mr. Boes responded to committee questions.

Mr. Boes continued with a discussion of the findings and recommendations from section 11 of the report, which begins on page 68.

Mr. Boes continued with a discussion of the findings and recommendations from section 12 of the report, which begins on page 72.

Mr. Boes responded to questions from the committee.

Mr. Boes continued with a discussion of the findings and recommendations from section 13 of the report, which begins on page 78.

Mr. Boes responded to questions from the committee.

Auditor Ray spoke about the recommendations from the report.

Mr. Devlin introduced Cindi Radke, IT Audit Manager, OSA, and provided a background of the audits performed by OSA.

Ms. Radke discussed the status of outstanding audit recommendations for OIT.

A copy of this report can be found here: http://leg.colorado.gov/sites/default/files/documents/audits/1811s_statu....

Ms. Radke responded to questions from the committee.

David McCurdy, Chief Technology Officer, OIT, briefly discussed OIT's response to the findings from the evaluation report.

Mr. McCurdy responded to questions from the committee.

Herb Wilson, Director of Health Information Services and the Colorado Benefits Management System, OIT, provided and update on the Trails Modernization Project. This update provided information building on the update provided to the committee on December 13, 2018. Director Wilson discussed the anticipated schedule of hot fixes to be released. Phase 5 of the project is currently scheduled to be released in June.

Sarah Wager, Director of the Office of Administrative Services, and Minna Castillo Cohen, Director of the Office of Children, Youth, and Families, Colorado Departmentn of Human Services, and Director Wilson responded to questions from the committee.

Director Wilson continued with the discussion of the current ticket backlog.

Director Wager responded to committee discussion.

Director Wilson responded to questions from the committee.

Director Castillo Cohen responded to questions from the committee.

Director Wilson continued to respond to questions from the committee.

Jean Billingsley and Andrea Denka, Legislative Council Staff, provided staff introductions and an overview of the budget request review process for the committee.